2021: A Record Breaking Year for Altigo
February 1, 2022 | Heather Acey | WealthForge
In 2021, a clear theme emerged to describe the Altigo platform and team: Exponential growth.
Today we take a look back at a mind-blowing year of growth and teamwork, all made possible by our clients and dedicated team of professionals that strive to make Altigo the leading straight through processing platform for alternative investments.
The Platform by the Numbers
In 2021 alone, Altigo experienced staggering growth with nearly $1.2 billion in alternative investment volume across 4,500+ unique transactions, representing a 400%+ increase in volume and 550% increase in transactions year over year. This tremendous adoption reflects a clear rallying cry in the industry that there’s a need to change the inefficient, manual processes associated with investing in alts—and Altigo is the technology being embraced by sponsors, broker-dealers and RIAs to streamline the process.
Altigo has been adopted by more than 100 asset managers, including Bluerock, Cantor Fitzgerald, Capital Square, Greenbacker, Inland Private Capital and Passco as well as 20+ broker-dealers such as Concorde Investment Services, Benchmark, Kingswood U.S. and Great Point Capital. This is in addition to more than 125 RIA firms on the platform.
Top 10 Altigo Enhancements in 2021
- Customizable Data Collection: All proprietary forms and documents including firm-specific, custodian or subscription docs can be incorporated into the Altigo workflow, allowing for a streamlined, single-signing process for the investor.
- Sponsor Offering Documents: Sponsors on the platform can upload and manage documents such as PPMs and make them available for advisor review and download.
- CRM Integration: Altigo’s API integration with Redtail allows reps and advisors to pre-populate fields in Altigo’s digital investment process with investor information stored in the CRM, reducing subscription time to as little as 5 minutes.
- Advisor Training Integration: An integration with AI Insight by iCapital allows broker-dealer and registered investment advisor firms to increase their operational control over their alternative investment business, support compliance requirements, and create education opportunities for reps and advisors—all through a streamlined digital user experience.
- DocuSign Knowledge-based Authentication (KBA): DocuSign’s KBA function has been added for custodians that require the signer to prove their identity when e-signing documents. It can also be added for broker-dealers for an added layer of security.
- Principal/Firm Review Workflow: Support has been added for subscriptions to be routed to a Firm Admin for review and processing before the subscriptions are routed to a dealer manager or sponsor for review/action.
- Subscription Document Preview: Ability to preview the subscription package (including firm or custodian documents) prior to submitting a subscription so the advisor or rep can view all documents and walk through a preview of the investor’s signing experience before hitting “send”.
- Chat Feature: New chat functionality to provide real-time support for user questions or issues.
- Support for New Offering Types: Preferred equity, Public Debt Fund, Reg A and Venture Capital Fund offerings are now supported by Altigo, with more being added this year.
- SOC II, Type II: Last but certainly not least, Altigo is SOC 2, Type II audited, reinforcing the platform’s commitment to data security.
Here are a few comments from our clients:
“Altigo is so good, so intuitive, so efficient that we have quintupled our production year over year in alternatives. Altigo has become indispensable to us and the ace up our sleeve when we’re competing with other firms out there,” said Doug Blake, Managing Director of Investment Solutions at Kingswood U.S.
“We surpassed $265M in subscriptions processed electronically on Altigo in 2021. As one of their first clients, we are excited to continue to see enhancements added to the platform that make it even more valuable to our business,” said Jay Frank, Chief Operating Officer and Head of Distribution at Cantor Fitzgerald.
“Our reps have really enjoyed and embraced using Altigo. It has allowed our reps to save time on paperwork and focus on investors. Altigo also allows us to be a better partner by getting paperwork right the first time. Quite candidly, we wouldn’t be where we are today if we didn’t have excellent tech tools like Altigo. We’ve been thrilled with how that’s been working for us,” said Drew Jackson, CEO at Concorde Investment Services.
“Altigo’s transaction activity dashboard is incredibly convenient. Our offerings close quickly and it’s really easy to see exactly where each investment is in the process allowing us to say organized and focus more on the next offering,” said Josh Hoffman, President at Bluerock.
“Our broker-dealer and RIA partners have told us that with Altigo, it’s just easier to do business with us. Plus, clients ultimately benefit from faster investment processing all while knowing their information is protected by the highest security standards possible. We saw $186M come through Altigo last year and are looking forward to seeing that number at least double in 2022,” said James Brunger, Executive Vice President, National Sales at Capital Square.
“If you’re an RIA looking for a comprehensive technology solution to make your firm’s alts business as operationally simple as financial planning or portfolio management are, I strongly recommend Altigo,” said David Clark, President at Clark Wealth Strategies.
Altigo Team Growth
Employee headcount at WealthForge nearly doubled last year, with new talent added across the board including Product/Operations, Compliance, Client Success and Sales. The Technology team that powers Altigo was among the greatest expansion, growing by 60%.
“We win as a team,” said Bill Robbins, CEO at WealthForge. “I continue to be amazed at how much we accomplished in 2021. We have a lot of talented people working together every day towards our vision of making alts as easy to own as a mutual fund.”
We can’t wait to see what’s ahead in 2022. We will continue to deliver platform enhancements and broaden our ecosystem of partners and industry collaborators to create the best experience for our clients—and meet an important need in the alts industry.
*Testimonials reflect these clients’ historical experiences with Altigo technology and may not be representative of the experiences of all clients or with other services. Testimonials are not a guarantee of future performance or success.
