Phoenix American Onboards New Automated Parking System Fund Sponsor Parking Vault for Fund Administration

December 8, 2022 | Phoenix American

Phoenix American Financial Services (“Phoenix American”) is pleased to announce the onboarding of Delaware Statutory Trust (DST) fund sponsor Parking Vault for fund administration. Phoenix American will support Parking Vault with its industry-leading investor relations platform featuring the STAR-XMS, transfer agent system. Parking Vault will benefit from Phoenix American’s advanced technology, extensive experience with back-office administration for DST’s and focus on outstanding customer service.

Reinventing the Parking Industry One Garage at a Time

Parking Vault is a provider of advanced automated storage and retrieval systems for motor vehicles. The company addresses the challenge of vehicle parking in high-population areas with high density, multi-level automated parking systems that minimize parking time and maximize parking volume at a cost to users equivalent to traditional ramp parking structures. Parking Vault’s systems are able to park 168 cars in the same volume of space that a traditional ramp parking structure requires to park 100 cars while saving motorists the time of searching for a place to park. The $18 million Houston Block 97 DST seeks to provide 1031 exchange investors access to strong investment returns in the traditionally low-yielding parking lot real estate asset class.

“Phoenix American as our fund administrator is an ideal strategic partner,” said Cole McDowell, founder of Parking Vault. “Their ability to deliver an exceptional investor experience and the reporting we need enables us to concentrate on sales and asset performance.”

50 Years of Fund Administration for Alternative Investment Funds

Given increased regulation and investor expectations, deep operational experience with private equity and venture capital funds and advanced technology solutions are critical to the success of today’s fund sponsors. Phoenix American offers the most advanced systems and efficient fund administration processes in alternative investments, servicing all fund structures including DSTs. The company’s industry-leading STAR-XMS transfer agent system, its integrated fund accounting services and customized investor relations are the result of long experience as a fund sponsor combined with its decades of experience as a third-party administrator for alternative investment funds. A full range of back office services include fund accounting, transfer agent services, investor/advisor web portal, tax services, in-house printing and fulfillment as well as full back-office outsourcing.

“Parking Vault is a real innovator,” said Andrew Constantin, Chief Operating Officer at Phoenix American. “Their technology addresses a real need for efficiency and scalability in the urban parking space. Phoenix American shares that spirit of innovation in our technology and services for private funds. We look forward to working with Parking Vault.”

About Phoenix American

Phoenix American provides fund administration services, fund accounting, transfer agent services and full back-office outsourcing to private equity and venture capital fund sponsors. The Phoenix American aircraft group, including its Irish subsidiary, PAFS Ireland Limited, provides managing agent services for asset-backed securitizations (ABS) in the commercial aircraft and aircraft engine loan and leasing industries. The company is an affiliate of Phoenix American Incorporated along with Phoenix American SalesFocus Solutions. Phoenix American has five offices worldwide, was founded in 1972 and is headquartered in San Rafael, CA.

Phoenix American Releases White Paper on Operational and Strategic Considerations for Investment Fund Managers in Uncertain Economic Times

September 2, 2022 | Phoenix American

Report Provides Insights and Data on Interest Rates, Consumer Sentiment and Investor Perspective

Phoenix American, a full-service fund administration provider for alternative investment funds, has published a new white paper examining the current state the economy and key considerations for alternative fund managers. Fund Operations and Strategy in Uncertain Economic Times analyses the current inflationary and rising interest rate environment in the US economy and the outlook for alternative investment fund managers in 2022 and beyond.

The paper draws on Phoenix American’s perspective as an administration provider for real estate funds and features contributions from FactRight, a leading provider of due diligence on sponsors and products in the alternative investment industry.

Ambiguous Consumer and Investor Sentiment

Top takeaways from the report include: 

• Conflicting outlook of consumers. Data shows that Americans have a stronger view of the state of the overall economy and outlook for business than for their personal economic prospects.

• Higher but not high interest rates. The Federal Reserve has taken alarmingly fast and aggressive action on interest rates but they remain well below their long-term average.

• Operational considerations for fund managers. Fund sponsors can guard against the effects of economic fluctuations with lean back-office efficiency and the elimination of key-person risk.

• Strategic review. Fund managers should take the opportunity to examine any assumptions of their fund strategy that may expose performance to volatility risk from key economic indicators.  

50 Years of Fund Administration for Alternative Investments

Phoenix American has supported the back office needs of alternative funds since 1972, through times of both economic expansion and upheaval. The company’s systems and services enable real estate and other alternative fund sponsors to respond operationally to major changes in strategy with innovative and flexible solutions. New approaches to fund raising, cash flow and deal acquisition employed by Phoenix American client funds are supported by a versatile and robust back-office infrastructure.

“Inflation and high interest rates are a challenge for investment funds, no doubt,” said Andrew Constantin, Chief Operating Officer for Phoenix American. “But some are definitely better prepared than others, strategically and operationally, for sudden changes in market conditions.”

About Phoenix American

Phoenix American Financial Services provides full-service fund administration, fund accounting, transfer agent and investor services as well as sales and marketing reporting to fund sponsors in the alternative investment industry. The Phoenix American Aviation ABS group provides managing agent and accounting services for securitizations specializing in the commercial aviation leasing industry. The company is a subsidiary of Phoenix American Incorporated along with Phoenix American SalesFocus Solutions. Phoenix American was founded in 1972 and is headquartered in San Rafael, CA.

Media Contact

David Fisher
Director
dfisher@phxa.com

Phoenix American Releases White Paper on the Ongoing Impacts of the COVID-19 Pandemic Crisis on Multifamily Real Estate and 2020 Outlook for the Sector

Report Provides Insights and Data on Rental Payments, Sales, Pricing and Considerations for Real Estate Investment Fund Sponsors

August 17, 2020

SAN RAFAEL, CA, Phoenix American, a full-service fund administration provider for alternative investment funds, has published a new white paper examining the ongoing impacts of the COVID-19 pandemic crisis on multifamily real estate across the United States. Multifamily & COVID-19 Federal Support, Rental Payments and Risk Outlook for 2020 analyzes the effects on multifamily real estate five months into the pandemic crisis and the outlook for the rest of 2020 and beyond.  

The paper draws on Phoenix American’s observations as a fund administration provider, conversations with sponsors of its many client real estate funds as well as interactions with partners, intermediaries and other participants in the industry.

Top takeaways from the report include an analysis of the effect of federal supplemental unemployment benefits, changes in renter behavior and effects on the fundamentals of the multifamily sector. 

• Federal Unemployment Support has been essential in keeping renters able to pay their rent. But with the initial round of help expired and congress deadlocked over an extension what will be the effect on multifamily?

• Forbearance Policies and several state policies have kept evictions at bay. But for how much longer? And what owner appetite is there for evicting delinquent tenants?

• Multifamily Fundamentals have been effected by changes in renter attitudes toward urban environments, remote work and living with extended family. But by how much. And will it last?

• Sales of Multifamily Properties have sagged with the pandemic shut-downs but pricing has shown a remarkable resilience.

• Long-Term Demand will depend on the permanence of pandemic-related lifestyle changes. Owners are concentrating now on keeping tenants healthy, keeping rents coming and marketing in a socially distanced environment.

With a perspective coming from the experience of alternative investment real estate funds, Phoenix American emphasizes the need for real estate fund sponsors to be able to respond operationally to pandemic-related changes in strategy with innovative and flexible back-office solutions. New approaches to fund raising, cash flow and deal acquisition employed by Phoenix American client funds are supported by a versatile and robust back office infrastructure.

 “The economic disruption brought on by the pandemic forced some real changes to the way real estate funds operate,” said Andrew Constantin, Senior Vice President, Operations for Phoenix American. “Our systems and services were designed to adapt to client needs.”

About Phoenix American

Phoenix American Financial Services provides full-service fund administration, fund accounting, transfer agent and investor services as well as sales and marketing reporting to fund sponsors in the alternative investment industry. The Phoenix American aircraft group provides managing agent and accounting services for securitizations specializing in the commercial aviation leasing industry. The company is a subsidiary of Phoenix American Incorporated along with Phoenix American SalesFocus Solutions, providers of the cloud-based MARS CRM, Sales and Marketing Reporting and Compliance Management solutions for banks, insurance companies, asset management firms and other financial service organizations. Phoenix American was founded in 1972 and is headquartered in San Rafael, CA.

For more information, contact Phoenix American at 1-866-895-5050 or visit www.phxa.com.

Media Contact

David Fisher
Director
dfisher@phxa.com

Phoenix American Financial Services Announces New Client Valeo Groupe

August 13, 2020

SAN RAFAEL, CA – Phoenix American Financial Services, Inc. (“Phoenix”) is pleased to announce its new client partnership with investment management firm Valeo Groupe Americas, LLC (“Valeo”). Phoenix will support Valeo with its industry leading investor services platform featuring the STAR-XMS shareholder management / transfer agent system as well as integrated fund accounting services. Valeo Groupe will benefit from Phoenix American’s combination of advanced technology, focus on customer service and long experience with the unique operational requirements of real estate investment funds.

Based in Charlotte, NC, Valeo Groupe Americas is a vertically integrated investment management firm specializing in the acquisition, development and management of housing communities in the student and senior niche markets. Epoch Student Living, the company’s flagship student brand, consists of cottages, townhomes and brownstones with amenity-rich spaces and dynamic student communities that celebrate the journey of every college student. Vineyard Communities, Valeo’s signature senior brand features intimate gathering areas and adventurous programming that focuses on mind, body and soul, and celebrates the seasonality of life. Valeo Groupe Americas is a division of Valeo Groupe, which offers multinational interests in student and senior living communities.  

As alternative real estate investment funds continue to grow in diversity and sophistication and with increasing demands from investors and regulators, advanced operational solutions are critical to the success of today’s fund sponsors. Phoenix American has combined the most advanced systems and efficient back office processes in alternative investments since its origins as a fund sponsor in 1972. Phoenix’s industry leading STAR-XMS investor management / transfer agent system and the company’s integrated fund accounting capabilities are the product of direct experience as a fund sponsor as well as decades of experience as an administrator for alternative investment funds.

“We are pleased to work with a dynamic firm such as Phoenix who takes our client’s needs seriously and contributes to our investment program” said Seth W. Pesek, Valeo Groupe’s CFO.

“Valeo Groupe is an innovative real estate fund sponsor committed to controlling asset quality, reducing costs, increasing delivery speed, improving operating efficiency and driving value for stakeholders; precisely the ideals Phoenix brings to our fund administration services,” said Andrew Constantin, Senior Vice President, Operations at Phoenix American. “We look forward to supporting Valeo Groupe in what we know will be their impressive growth in the years to come.”

Phoenix American Financial Services, Inc. provides fund accounting, fund administration, back-office outsourcing and sales and marketing reporting services to fund companies in the alternative investment industry. The Phoenix American aircraft group, including its Irish subsidiary, PAFS Ireland Limited, provides managing agent services for asset backed securitizations (ABS) in the commercial aircraft and aircraft engine leasing industry. The Company is an affiliate of Phoenix American Incorporated along with Phoenix American Sales Focus Solutions. Phoenix American has five offices worldwide, was founded in 1972 and is headquartered in San Rafael, CA.